Many people flock to big box stores to buy everything from lumber to fence posts, garden supplies to paint, and lighting fixtures to hardwood flooring. But do you necessarily want to buy your West Linn, OR replacement windows at the same place where you can buy your ladder?
If convenience is the top priority, then you might answer that question with an enthusiastic, “yes.” But there are reasons why you should get your replacement windows from a specialty window retailer rather than from a big box store. Read on to find out why this is the case.
Don’t underestimate the benefits of specialization. Instead of being a jack of all trades and a master of none — which is what big box stores are essentially — you should favor a specialty store whose sole focus is replacement windows. You’ll likely find a wider variety of quality window products offered in different styles from various top manufacturers. So if you want the best of the best in terms of products from a store that doesn’t dabble in a whole lot of unrelated product categories, then you should head to a specialty window retailer in town.
When is the last time you went to a big box store and felt like you spoke with a staff member who really knew what he or she was talking about? First off, it can sometimes be hard to find someone to talk to when you arrive at one of those humungous big box stores, and you often will face the indignity of being passed on to someone else in another department if you do manage to track someone down. When you do find someone in the window department at the big box store, you might find that the staff member knows perhaps as little as you do. After all, searching an in-store computer and regurgitating product information is not the same as knowledgably discussing windows and intelligently assisting you in finding what you want. The situation will be different at a specialty window store. The staff at such a store will likely be more knowledgeable about the products offered. After all, all they focus on day in and day out are windows, and they will know the products inside and out. It’s that kind of staff member that will be qualified to help you with your replacement window buying decisions.
Yes, you can get installation services from a big box store and a specialty window retailer. But there’s a key difference. Often times, a big box store will have a roster of independent contractors that it uses to fulfill installation requests. That means that you’ll be dealing with a contractor who is not an actual employee of the big box store. While such contractors are usually vetted to verify workmanship and professionalism, there is still the possibility of issues in dealing with a third-party service provider rather than with the company directly. If you deal with a specialty window retailer, you’ll benefit by dealing with installers who are actually employees of the company you buy the windows from. This will offer you an element of protection since you’ll be able to reach out to the company if there’s an issue with its workers.
If you’re in the market for replacement windows in West Linn, OR, look no further than Kemp’s Windows Inc. We offer a wide range of quality windows from reputable manufacturers, and we offer professional installation services from contractors who are our own employees. For a free consultation, call us at (503) 659-7587 or stop by our showroom at 16107 SE McLoughlin Blvd Portland, OR 97267.