While some consumers go for the best deal and don’t care where they buy their products, others make a point of patronizing locally owned and operated businesses. Whichever option you prefer when looking for replacement windows in Portland, OR is up to you. But check out these reasons why many people these days are going with locally owned over big box stores.

They Dislike Impersonal Big Box Stores

One reason why many consumers prefer locally owned and operated replacement windows shops over big box stores is that they place a high premium on specialization. Yes, it’s true that a big box store can be convenient if you need to buy lumber for a shed project, filters for the furnace, and shovels to tackle the snow on the driveway. But many consumers want to keep things simple. That means going to a replacement window store that focuses only on windows or on a small number of complementary product categories rather than a whole bunch of them.

They Want to Talk to Staff Who Know What’s Up

Another reason why many people go with locally owned and operated stores over big box stores is that they want to speak to staff members who actually know what they’re talking about. When you go to a big box store, you might have to deal with someone whose product knowledge is not much better than yours is. That’s not a great thing if your knowledge of replacement windows is limited. By going with a locally owned and operated store, however, you’ll more likely than not find staff members who are product knowledge experts. They’ll be able to help you through every stage of the buying process and will be a rich source of tips and recommendations.

They Favor Supporting Local Folks

Many people who prefer to patronize locally owned and operated companies rather than big box stores do so because they like to give their business to local folks who are part of the community. There’s something to be said for supporting a company with deep roots in the area. Many such companies employ multiple generations of a family, and they treat customers like family.

Do you want to find a locally owned and operated Portland, OR replacement windows store that you can trust with your hard-earned dollars? Get in touch with us at Kemp’s Windows Inc. You can count on our wide selection of replacement windows, our skilled employees, and our deep commitment to the community. We’re not only locally owned and operated – we’re also a family business that is veteran owned. And our focus is on providing our clients with high quality, American-made products. Call us at (503) 659-7587 to speak with one of our sales associates. We’ll be happy to assist you in any way we can. You can also check out our showroom located at 16107 SE McLoughlin Blvd Portland, OR 97267 to see our inventory, talk to staff, and get the hands-on help you want. We’re fully bonded, licensed, and insured in both Oregon and Washington, and our AAMA-certified installers will install your new replacement windows.

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Kemp’s Windows Inc.