Are you looking for a Portland, OR replacement windows store that you can depend on? If so, you’ll want to ensure you do your homework. There are various options around and about town. But some of these retail outlets will be better than others. So how can you find the right one?

What follows is a look at some of the things to look for if you need to find a replacement windows store.

Track Record of Success

You’ll definitely want to find a replacement window retailer that has a track record of success. You can learn about a retailer’s reputation by asking people you know for recommendations. But don’t stop there. Ask specific questions about their experiences. How easy were the companies to work with? Did they have a good selection of windows available at different price points? Was the installation work done in a timely manner? Once you get answers, you’ll be better equipped to choose a replacement window company to patronize. Another way you can learn more about a company’s track record is by reading reviews you find on the internet.

Quality Products

It’s also important that you find a replacement windows store that offers a variety of quality brands. You can learn more by checking out the websites of replacement windows retailers. They will typically show the brands and the types of replacement windows they have. You’ll be able to read up on what’s available and can follow up by calling the companies to ask questions.

Customer Service

You’ll also want to find a replacement windows shop that offers great customer service. You can learn about customer service the same way you learn about the track record of different companies. This means you can ask people you know for recommendations and read online reviews. Another way you can find out about how committed to customer service different companies are is to call some of them. You’ll be able to speak to staff members and to get a feel for how easy they will be to work with. Ask questions and set up a consultation if you wish.


It’s also critical that you find a company that will install the replacement windows you buy. The installers should be professionals who know how to install the types of windows you buy.

WarrantyPortland, OR replacement windows

Don’t overlook the warranty. A reputable replacement windows store that sells quality products will offer warranties not only on the replacement windows, but also on the installation work. Make sure you ask questions about the warranties offered. You’ll want to pay attention to how long it will last and what it will cover.

If you need replacement windows in Portland, OR, we’re here to help. We’ve been in business for 40 years, we’re local family owned and operated, we’re veteran owned and operated, and we offer quality products made in America. For the assistance you require, give us a call to speak to one of our staff members. We also invite you to come to our showroom to see for yourself what we have in store for you.

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Kemp’s Windows Inc.